Terminal A
Agent operations platform
Relay deploys specialized agents across support, finance, and operations, then tracks every run like a departures board. See what’s boarding, what’s in flight, and what landed, with a human on approval for anything that matters.
Departures — Agent runs
Task
Status
Showing 5 of 128 runs today
Cleared for takeoff at
Halden
Okapi Freight
lumen&vale
QUARRY/CO
Fernhill
northstack
Gate 01
How it works
No new dashboards to babysit. Hand Relay the outcome you want and track it from gate to landing.
01 — Check in
Plug Relay into the tools you already run, from helpdesk and CRM to ERP and data warehouse. Access is scoped and read-only by default.
02 — Board
Describe the outcome in plain language. Relay picks the right agent, drafts a step-by-step plan, and shows exactly which systems it will touch.
03 — Land
Agents run in the background and log every action. Anything above your risk threshold waits at the gate for a human sign-off.
Gate 02
The fleet
Each agent is trained for one job, with its own permissions, budget, and flight log.
AG-014
In service
Finance
Finance reconciliation agent
Matches invoices, payments, and ledger entries, then writes variance notes your controller can sign off in minutes.
View flight card
AG-027
In service
Support
Support resolution agent
Reads, tags, and resolves tier-1 tickets end to end, and hands everything else to a human with a complete brief.
View flight card
AG-008
In service
Revenue
Lead research agent
Researches every inbound lead, enriches CRM records, and routes qualified accounts to the right rep before the first call.
View flight card
Gate 03
On board
F-01
Every run, every agent, one screen. Filter by team, status, or system and open the full trace in a click.
F-02
Set thresholds by dollar amount, data sensitivity, or customer tier. Agents pause and ask before they act.
F-03
A tamper-evident log of every prompt, tool call, and output, ready to export to your security tools.
F-04
Each agent gets its own least-privilege keys. Revoke one without grounding the rest of the fleet.
F-05
Send each task to the model that fits the job, and switch providers without rewriting a workflow.
F-06
Set spend limits per agent and per team, with alerts before a run burns through its allowance.
Gate 04
Routes
SUP
RES
Support
Refunds, order lookups, and account changes handled inside your limits, with clean handoffs for the rest.
FIN
CLS
Finance
Invoice matching, accruals, and variance notes prepared overnight and waiting for review each morning.
REV
OPP
Revenue
Enriched, scored, and routed to the right rep before the first call, with a one-page account brief.
OPS
AUD
Operations
Weekly access reviews and contract checks, with every exception filed and assigned.
Gate 05
Flight data
1.8M
Runs landed last quarter
99.2%
On-time completion rate
41 hrs
Saved per team, every week
0
Unapproved high-risk actions
Gate 06
Passenger notes
Note 01 · Halden
“We used to find out an automation had broken when a customer complained. Now our support leads watch the board like air traffic control and step in before anything goes sideways.”
VP Support Operations, Halden
Note 02 · Okapi Freight
“Ledger does the matching my team used to do at midnight. Every variance comes with a note I can actually sign off on, and our close is three days shorter.”
Controller, Okapi Freight
Note 03 · Lumen & Vale
“Security signed off in a week. Scoped keys, approval gates, and a full flight recorder answered every question on the review before they asked it.”
Head of IT, Lumen & Vale
Gate 08
Questions
Can’t find what you’re looking for? Talk to our team and we’ll get back to you within one business day.
Most teams have their first agent in production within two weeks. Connecting your tools takes an afternoon; the rest is agreeing on approval rules and running a short shadow period where the agent drafts but doesn’t act.
Final call
Now boarding
Bring one workflow you’d love to stop doing by hand. We’ll map it, connect your tools, and run it in shadow mode before anything goes live.
Boarding pass
AG-001